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Frequently Asked Questions

  1. Select the service you want to order from the menu below.
  2. Attach the information you want us to have about the project.
  3. Submit your order/inquiry.
  4. Shortly, you will receive a confirmation via email with information on how to upload files to us, as well as a meeting proposal.
  5. During the meeting, we will discuss your vision for the project, prices, and the overall setup. If everything sounds good, the work will proceed according to the plan.
  6. We will deliver the file/files to you well before the deadline so that you can listen to them in high resolution and provide feedback at your convenience.

Submitting an order is free of charge and does not bind you to anything.
For larger projects, we always write contracts.

How do I upload files for mixing?

  1. All audio files from your music program should be exported separately, without effects like reverb and echo (unless it’s a specific sound you don’t want to change).
  2. The format of the files should be at least: 44.1 kHz, 24-bit, wav.
  3. Name the files before exporting them so that each file has a name that the mixing engineer understands. This saves us a lot of time that we can instead spend working on your music. Examples of names:
    – For vocals: vox_lead, vox_dub, vox_left, vox_right
    – Instruments: key_piano, drm_snare, gtr_lead
  4. All audio files you export from your program should have the same length, even if there is only sound at the end of the file. This ensures no timing issues when the mixing engineer imports your files into their music program.
  5. Place all audio files (also called stems) in a folder where you also include a rough mix/production mix. It is important that the mixing engineer listens to what you have been listening to.
  6. Compress the folder containing all the files and name the zip file with the project’s name.
  7. Then upload the zip file using the link you received from us.
  8. Done!

How do I upload files for mastering?

  1. The format of the files should be at least: 44.1 kHz, 24-bit, wav.
  2. Ensure that the audio files reach a maximum volume of -4dB.
  3. Place all audio files in a folder where you also include the versions of the mix you have listened to until today.
  4. Compress the folder containing all the files and name the zip file with the project’s name.
  5. Then upload the zip file using the link you received from us.
  6. Done!
  1. Contact us and tell us about the music to be mixed during a short and efficient planning meeting.
  2. We will provide a project plan based on the meeting. The project plan/quote includes the total price and delivery date. Once the plan is approved, we will send you a contract for signing.
  3. Upload the files to us via a link, and then we will proceed with the work according to the plan.
  4. You will receive the delivery well before the project’s deadline, giving you time to listen and provide feedback at your convenience.

 

Learn more about Dolby Atmos:

  1. Select the experience you want the gift voucher to apply to (in the menu below).
  2. Submit your gift voucher booking (non-binding).
  3. We will get back to you within 24 hours with confirmation or suggest dates for your booked experience. We will also provide information about what you need to know before your experience/gift voucher and if we need any information from you, we will ask you those questions. If you want the person receiving the gift voucher to schedule the time themselves, that’s fine.
  4. When the person receives the gift voucher, they can contact us to book a time that suits them.
  5. The session will then be carried out according to the plan, and afterwards, depending on the type of session they have chosen, the person will receive a link to download the images or music created during the session.